BodyWise Solutions Acupuncture and Massage (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and handle personal information in connection with our website and clinical services. We operate in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
We are a health and wellness clinic based in Cairns, Queensland, Australia:
We may collect the following types of personal information:
We use the personal information we collect to:
We do not sell, rent, or share your personal information with third parties for marketing purposes.
When you submit an enquiry via our website contact form, your message is securely transmitted to us. We use it only to respond to your specific enquiry. We do not add you to any mailing lists or marketing databases without your explicit consent.
If you contact us by phone or email directly, we will use your contact details only to respond to your message and, where relevant, to manage your appointment.
Our website may use cookies — small data files stored on your device — to help us understand how visitors use the site. Cookies do not contain personally identifiable information. You can configure your browser to refuse cookies; however, some website features may not function correctly if you do so.
We may use basic analytics tools (such as Google Analytics) to understand traffic patterns and improve the site. Any analytics data collected is anonymised and aggregated. Google’s privacy policy applies to any data processed through their services.
We take reasonable precautions to protect your personal information from misuse, loss, and unauthorised access. Our website uses HTTPS encryption for all data in transit. Clinical records, where held, are kept securely and are accessible only to the treating practitioner.
You have the right to request access to the personal information we hold about you, and to request corrections if that information is inaccurate or incomplete. To make such a request, contact us using the details below. We will respond within a reasonable timeframe.
We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. General enquiry data is not retained beyond the purpose of responding to that enquiry. Clinical records are retained in accordance with professional and legal requirements.
Our website contains links to external services, including online booking (Square Appointments) and social media (Facebook). We are not responsible for the privacy practices of those third-party services. We encourage you to read their privacy policies.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The most current version will always be available on this page, with the “last updated” date shown at the top.
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
BodyWise Solutions Acupuncture and Massage
56-60 Abbott St, Cairns City QLD 4870
0416 704 891
fwrcourt@gmail.com
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.